The MTA’s My MTA tracker for bus feature, designed to help riders be more informed about arrivals, debuted February 9 in beta form for 100 days.
According to Brew readers at least, the tracker had some kinks to work out.
To the disappointment of riders and transit critics, the costly tool was web-based (not an app), had severely limited real-time information and was cumbersome to use while waiting for the bus.
To improve the tracker, the agency spent months soliciting feedback from bus riders and recently removed the “beta” banner from the tracker home page.
Some progress is, apparently, being made.
Now that more than 120 days of passed however, riders are wondering what upgrades they can look forward to. Greater ease of use, more real-time information?
The MTA has not made any announcements.
A quick perusal of the tracker today shows the #7 (Mondawmin to Canton) had, at one point in time at least, neither northbound nor southbound buses registering on the tracker map.
As for the popular #13 (Canton/Fells Point to Walbrook), all three 13 buses were running – eastbound. One was late. One was early. And one was on time.
The Brew asked the MTA a few days ago what its engineers learned from tracker’s beta phase and how the full-fledged tracker would be refined.
Like a lot of bus riders, we are still waiting.